Privacy Policy
St Mawes Escapes Privacy Notice
This privacy notice provides you with details of how we collect and process your personal data through your use of our website.
This privacy policy applies between you, the User of this Website, and St Mawes Escapes, the owner and provider of this Website. St Mawes Escapes takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
You can contact us about how we process your data at any time using the following contact details: [email protected]. Please get in touch if your personal information changes at any time.
This privacy policy should be read alongside, and in addition to, our Terms and Conditions.
1. Introduction
St Mawes Escapes (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Notice outlines how we collect, use, and safeguard your information when you interact with us, including through our website www.stmawesescapes.com.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact information: name, email address, phone number, postal address
- Booking details: dates of stay, property preferences, special requests
- Payment information: billing details and transaction history
- Communication records: correspondence via email, phone or our website
- Technical data: IP address, browser type, browsing behaviour on our website
3. How We Use Your Information
We use your personal data to:
- Process and manage bookings
- Provide customer support and respond to enquiries
- Send booking confirmations and updates
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers who help us operate our website, process payments, or deliver services
- Legal authorities, when required to comply with obligations or protect our rights
5. Data Security
We implement appropriate measures to protect your data from unauthorised access, alteration, disclosure or loss.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict how we use it
- Withdraw consent at any time (where relevant)
To exercise these rights, please contact us at [email protected].
7. Cookies
Our website uses cookies to enhance user experience and analyse traffic. For more, please see our Cookie Policy.
8. Changes to This Notice
We may update this Privacy Notice occasionally. Any changes will be reflected on this page with a new effective date.
9. Contact Us
If you have questions or concerns about how we use your data:
- Email: [email protected]
- Phone: +44 7822 010592
- Address: St Mawes Escapes, Freshwater Lane, St Mawes, Cornwall, TR2 5AR, United Kingdom
